2. Articole

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    Emotional intelligence development techniques
    (CEP USM, 2024) Anton, Vica
    Affectivity, as a particular part of psychic life, plays an imperatively important role in man’s relationship with the world and with others around him. Emotions are involved in building interpersonal relationships and conditioning harmony in groups and collectives. There is no social situation or communicative influence that is not predicated and evaluated affectively and that does not generate reactions and emotional states. Thus, depending on the nature, criteria and intensity of emotional experiences and states, emotions can be constructive or destructive. An important contribution in maintaining the functional nature of emotions and the performance of activities in stressful conditions is due to emotional stability, which combines the role of regulation and stabilization, allowing the maintenance of inner emotional balance, and the role of flexible adaptation to the changes that occur, without negative repercussions, caused by emotional reaction.
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    DE LA STRES LA SINDROMUL ARDERII EMOŢIONALE
    (CEP USM, 2008) Gorincioi, Veronica
    The article focuses on identifying the differences between stress and burnout syndrome. Cristina Maslach has defined burnout syndrome as a sustained response to chronic work stress comprising three dimensions: the experience of being emotionally exhausted (emotional exhaustion), negative attitudes and feelings toward the recipients of the service (depersonalization), and feelings of low accomplishment and professional failure (lack of personal accomplishment). The relation between stress and burnout was identified by Gil-Monte and Piero in 1997. These authors have suggested that burnout syndrome begins in combination with feelings of low personal accomplishment and emotional exhaustion, considering attitudes of depersonalization as a coping strategy. From a consideration of the causes of burnout at work, they have postulated a model integrating personal, interpersonal and organizational variables, conceptualizing burnout as "...a response to perceived work stress that emerges after a process of cognitive reevaluation, when the coping strategies used by professionals are not efficient for reducing this perceived work stress".