CALITATEA SERVICIILOR SOCIALE PRIN PRISMA COMUNICĂRII ȘI COOPERĂRII BENEFICIAR ASISTENT SOCIAL
Date
2024
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
CEP USM
Abstract
The research below attempts to assess the impact of cooperation between beneficiaries and social workers on the efficiency and quality of social services. The article focuses on improving communication, trust and mutual involvement, analyzing how these elements contribute to beneficiaries’ outcomes and satisfaction. The aim is to identify the most effective practices of communication and cooperation, thus offering new insights for the development of interventions and policies to improve the quality and efficiency of social services.
Description
Keywords
social services, communication, cooperation, social worker, social services quality, beneficiary satisfactions
Citation
SIMION, Simion-Dănuț și Liliana CHIFANE. Calitatea serviciilor sociale prin prisma comunicării și cooperării beneficiar asistent social. In: Integrare prin cercetare și inovare: conferință științifică națională cu participare internațională. Științe Sociale. Chișinău, 7-8 noiembrie, 2024. Chișinău: CEP USM, 2024, pp. 679-685. ISBN 978-9975-62-687-3; ISBN 978-9975-62-799-3 (PDF). Disponibil: https://doi.org/10.59295/spd2024s.94