INOVAȚII ÎN COMERȚUL ELECTRONIC PENTRU DEZVOLTAREA AFACERILOR

Abstract

Social commerce, the evolution of omnichannel commerce, the transformation of the store and Headless services are trends in e-commerce that will shape the innovation roadmap for 2022-2023. E-commerce trends we need to pay attention to: location-based mobile real-time sales; super fast delivery and instant lift meters; customization based on artificial intelligence; voice shopping; shopping using augmented reality (virtual) technology; blockchain; one click on Checkout; chatbot to handle customer questions.

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Keywords

artificial intelligence,, e-commerce, voice shopping

Citation

PESTUȘCO, Nina, MENASHKO, Ifat. Inovații în comerțul electronic pentru dezvoltarea afacerilor. In: “De la abordările inovative în predare-învățare spre inovaţie în afaceri": conf. șt.-pract.nați. cu part. internaț., 15 apr. 2022, Chişinău. CEP USM, 2022. pp. 42 – 48. ISBN SBN 978-9975-159-62-3 (PDF).

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