The role of opportunities for employees and clients to learn about sustainability in hospitality [Articol]

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Universitatea de Stat din Moldova

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The role of sustainability education in the hospitality industry is becoming increasingly significant, offering opportunities for both employees and clients to gain awareness and adopt sustainable practices. This paper explores how providing sustainability learning opportunities contributes to the industry's environmental, social, and economic goals. For employees, training programs on waste management, energy efficiency, and eco-friendly operations not only enhance their skills but also improve organizational performance. For clients, experiential learning opportunities, such as eco-tours, workshops, and sustainable dining practices, foster engagement and inspire behavioral change toward sustainability. These educational initiatives align with global efforts to promote sustainability and strengthen the industry's competitive edge by meeting the growing demand for eco-conscious services. Challenges, such as resource constraints and lack of standardized programs, are addressed through case studies and best practices. The paper concludes that sustainability education is a critical pathway for fostering environmental stewardship and long-term success in hospitality.

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TABARCEA, Ala and Pietro IAQUINTA. The role of opportunities for employees and clients to learn about sustainability in hospitality. In: Dezvoltarea turismului sustenabil: actualităţi şi oportunităţi: simpozion ştiinţifico-practic internaţional: culegere de articole științifice, ediția a 3-a, 21-22 februarie 2024. CEP USM, 2024, pp.168-171. ISBN 978-9975-62-821-1 (PDF). Disponibil: https://doi.org/10.59295/std2024.25

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