Impactul managementului calităţii totale asupra dezvoltării IMSP Centrul Național de Asistență Medicală Urgentă Prespitalicească

Abstract

This study explores the role of Total Quality Management (TQM) in enhancing emergency medical services at IMSP CNAMUP in Moldova. Through an analysis of its organizational structure, workforce, and service delivery, the research underscores the critical importance of quality assurance in healthcare. It highlights the evolution of TQM principles and their impact on organizational development, emphasizing the need for continuous improvement to ensure high-quality patient care.