Starting from the constitutional obligations of the state of the Republic of Moldova
towards the citizens, where in accordance with art. 36 paragraph (1) of the Constitution
of the Republic of Moldova, the right to health care is guaranteed, in this article will be
addressed the legal means of consumer protection in the medical field in the Republic of
Moldova and some countries in the European Union. In this context, the ways of solving
the patient’s claims submitted to a medical service provided and the role of the compe-
tent institutions with consumer protection functions in ensuring the observance of the
patient’s rights will be examined.
