The global pandemic caused by the COVID-19 virus has caused profound changes in the way social life is organized, leading to multiple and rapid changes in the way public services, including judicial services, are provided. The resilience of the courts, which is a necessary precondition for them to continue their activity during state emergency and health emergency situations was ensured largely by a change in the paradigm of how judicial services are offered - from judicial services provided with the physical presence of the parties to the provision of digital judicial services. This article describes and analyzes the effects of these changes on the transparency, efficiency and accessibility of judicial services in the Republic of Moldova. At the same time, it analyzes the international trends and principles of using artificial intelligence in the justice sector, this being an emerging tool for digitalized judicial services.
