Facultatea Psihologie, Ştiinţe ale Educaţiei, Sociologie şi Asistenţă Socială / Faculty of Psychology, Educational Sciences, Sociology and Social Work

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    CALITATEA SERVICIILOR SOCIALE PRIN PRISMA COMUNICĂRII ȘI COOPERĂRII BENEFICIAR ASISTENT SOCIAL
    (CEP USM, 2024) Simion, Simion-Dănuț; Chifane, Liliana
    The research below attempts to assess the impact of cooperation between beneficiaries and social workers on the efficiency and quality of social services. The article focuses on improving communication, trust and mutual involvement, analyzing how these elements contribute to beneficiaries’ outcomes and satisfaction. The aim is to identify the most effective practices of communication and cooperation, thus offering new insights for the development of interventions and policies to improve the quality and efficiency of social services.