Balaban, Vladislav2022-02-042022-02-042020BALABAN, Vladislav. Modernizarea serviciilor publice la nivelul APL prin reinginerie și digitalizare. In: Analele ştiinţifice ale USM. Ştiinţe juridice. Științe sociale. 26 septembrie 2020, Chișinău. Chișinău, Republica Moldova: Centrul Editorial-Poligrafic al USM, 2020, pp. 243-246. ISBN 978-9975-152-40-2.978-9975-152-40-2https://msuir.usm.md/handle/123456789/5593Nowaday we can’t imagine our every day life without technology and internet, these things became an inalienable part of our lives. This happened because of multiple benefits that IT can offer, as time and resources economy, simplicity and efficiency. Thank to these, states all around the world involved IT in public administration activity, transforming and evolving the old processes through applying reengineering and digitization for a better performance.roservicii publiceAPLmodernizarea administrației publicedigitalizareainovații TICArticle